Last Updated: January 1, 2024
At Superfan Central, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
This Privacy Policy applies to information collected through bheroesmerch.com and our services. By using our site, you consent to the data practices described in this policy.
We comply with applicable privacy laws including Canada's PIPEDA, the EU's GDPR, and California's CCPA where applicable.
We collect information you provide directly:
When you visit our site, we automatically collect:
We may receive information from:
We use your information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Process and fulfill orders | Contract fulfillment |
| Send order confirmations and updates | Contract fulfillment |
| Provide customer support | Legitimate interest |
| Send marketing communications (with consent) | Consent |
| Improve our website and services | Legitimate interest |
| Prevent fraud and ensure security | Legal obligation |
| Comply with legal requirements | Legal obligation |
We implement reasonable security measures to protect your information:
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
You have the right to access and correct your personal information. Log into your account or contact us to update your information.
You may request deletion of your personal information, subject to legal retention requirements.
You can unsubscribe from marketing emails using the link in any email or through your account settings.
California residents have additional rights under CCPA, including the right to know what personal information is collected and the right to opt-out of sale (though we don't sell data).
EU/UK residents have rights including access, rectification, erasure, restriction, portability, and objection to processing.
Our site is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.
We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when changes were made. Continued use after changes constitutes acceptance of the updated policy.
For privacy-related questions or to exercise your rights, contact us:
Data Protection OfficerWe will respond to privacy requests within 30 days.